10 Years!

Jane Baalam

June 22, 2026

It's been a whole decade!

This month marks ten years since I started RRM, and I find myself reflecting on the journey rather more than I expected to.


When I set out, the idea was simple: bring rigorous, independent reward thinking to organisations that genuinely needed it but were too often overlooked by the bigger consultancies;  charities, housing associations, social care providers. Organisations doing important work, often under real financial pressure, who still wanted to pay their people fairly and defensibly. That has remained the heart of what we do.


A decade on, the work has grown in ways I could not have predicted. Job evaluation using the RRM Eval framework. Pay structure design. Benchmarking that organisations can actually stand behind. Expert witness work where the quality of the analysis really matters. Every project has taught me something, and every client has shaped how I think about reward and how it impacts on staff.  And we're doing for so many different client types; literally Airports to Zoos and everyone in between.


One of the changes I am proudest of is that RRM is now a family business. There is something rather special about building something that is not just a consultancy but a shared endeavour, carried forward by people who care about it as much as I do. It has changed how I think about the long term, and about the kind of firm I want RRM to be.  A legacy for my family.......


I am also very clear that we could not have done any of this alone. Our associates bring expertise, judgement and a generosity of spirit that have made RRM far more than the sum of its parts. And the companies we associate with, the partners and relationships built up over these ten years, have extended what we are able to offer and the organisations we are able to help. Reward is collaborative work at its best, and I have been fortunate in the people around me.  You've all taught me to appreciate the value of having good people around you, whether as clients or colleagues.


What I have valued most through all of it is the trust. Reward is sensitive work. It touches people's livelihoods and their sense of being treated fairly, and it carries real legal and financial weight. Being invited into that, again and again, by organisations I respect, is not something I take lightly.


So my thanks go to everyone who has been part of these ten years; the clients who took a chance on a small consultancy, our associates, the companies we work alongside, and the people who have recommended us when it mattered.  I can't thank you enough!


Here's to the next milestone!

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